Company Member Assistance

CompanyMemberAssistance

Free. Independent. Confidential.
Provided by Converge International.

#Get in touch

Phone

Available 24 x 7

Call any time from anywhere in the world
1300 687 327 (+61 3 8620 5300)

Online

Available 24 x 7

Explore online resources and book a confidential appointment

Username / converge
Password / eap

#How they can help

Converge International is an independent employee assistance program (EAP). Hutchies engages them to provide free support to any of our people and their immediate family members.

They provide assistance in resolving personal problems that may be negatively impacting day-to-day life and the ability to work.

Converge's framework provides independent, short-term professional counselling services that are uniquely tailored to produce the best outcomes. Around 80% of issues are resolved by the end of the series of sessions.

#Digital Tools

Converge App

A tool to help you to track and improve mental and physical health, including:

  • Appointment booking
  • Health metrics tracking & personalised human dashboard
  • Health insights library
  • Support (FAQs and email support)

#How it works


Install the app

Download the app to your mobile device using the links below


Logging in to the app

  1. Open the app on your device
  2. Tap 'Get Started'
  3. Tap 'I want to sign up to the Converge App now'
  4. Enter code: HUTCLCDV
  5. Enter your email address
  6. Create a secure password
  7. Confirm your account (via email code)
  8. Setup your profile following the prompts

#Areas of specialty


Employee Assist

Support and counselling for a broad range of personal and work-related situations. 

Employees can access this stream of assistance with issues as diverse as how to deal with depression and anxiety, substance abuse of a family member or navigating a difficult workplace relationship.


Manager Assist

Coaching and advice to assist with a variety of people management issues and develop your leadership competencies. 

Managers use this service when they are concerned about the mental health of someone in their team, want support before or after a difficult conversation or when they want help getting to the bottom of conflict in their team.


Family Assist

Many programs extend support to family members of employees.

In these situations, their family assistance program provides counselling and mental health coaching for family members needing support across personal and/or lifestyle concerns.


Legal Assist

Expert legal support and advice across family law, tenancy / renting, real estate, consumer disputes and more.


Career Assist

Their career specialists help with practical skills as well as vocational direction.

Topics covered include career development and planning, resume writing and job-seeking assistance, interview skills and vocational counselling.


Conflict Assist

Conflict is present in most relationships.

Navigating conflict well can make a huge difference to the mental health of individuals and the productivity of organisations. Their Conflict Assist service provides strategies, tools and coaching to deal with difficult workplace and personal situations.


Nutrition & Lifestyle Assist

Specialist advice across nutrition, sleep, resilience, mindfulness, addictive behaviours, retirement planning and positive lifestyle changes.


Money Assist

Financial Coaching to help you improve your financial wellbeing.

Money Assist is used by people who want help with money management, reducing debts, saving for important financial goals, coping with financial change and many other aspects of their financial journey.

Money Assist is a financial coaching and education service and is not affiliated with any financial institutions or products. It does not provide financial advice or recommendations.